We guarantee the material and workmanship of all products we carry
Special warranty policy for Vector Optics products that sold/distribute from us:
Rifle scopes: Limited Lifetime Warranty(repair or replacement)
Red Dot/Laser: Limited 10 years(repair or replacement)
Accessories(cleaning kit and other small parts specified): Limited 1 year replacement
Mount and rings: Limited 10 years replacement
Standards above are only valid on the Vector Optics products that sold from us(Opticspice and PSE inc), under normal use and care, not subject to obvious abuse, miss use or operate beyond normal operating criterion or repairs attempted by someone other than OpticSpice team members.Limited Lifetime Warranty only apply to the lifetime of original purchaser with proof of Serial number or receipt.
For OpticSpice branded items:
Rifle Scopes: Limited Lifetime repair or replacement
Spotting Scope: Limited Lifetime repair or replacement
Scope Mount/Rings: Limited Lifetime repair or replacement
OpticSpice guarantees these products to be free of defects in material and workmanship for the period of time that indicated above, with presenting of original receipt. Limited Lifetime Warranty only apply to the lifetime of original purchaser with proof of Serial number or receipt. These warranties do not cover consumer caused damages such as misuse, abuse or repairs attempted by someone other than OpticSpice team members.
If, in any unforeseen circumstances, the required replacement product may have been discontinued, at such case, we shall replace it with same or higher level product, or arrange with customer in case by case bases.
Small parts and accessories usually carry one year warranty.
Sealed chemicals, supplies and perishable good are selling "as is" . No return will be accepted if package have been opened and seal have broken.
The "life time replacement warranty" only issue to the original buyer, with proof of receipt, and cover his or her "life time".
Used items, surplus or collector items: As is or as indicated.
All warranty claims will require customer to contact us first for "WRN" (Warranty requirement number). Please have your sale receipt and the SERIAL NUMBER of the defective item(s) handy.
Any items with no serial number available, will require original seals receipt for warranty claim.
OpticSpice only covers return shipping (to end-using customer) within Canada, with shipping insurance covers the value up to 100 Candian Dollars.
OpticSpice reserve the right to charge up to 40% restocking fee.
OpticSpice is working hard to expand our stock,to gain better leverage when negotiate with manufactures and suppliers for better price and warranty coverage. We looking forward to provide you better, longer and easier warranty service to all customers in near future.
Please inquire about special service policy if any of our products will be used by MIL/ LEO or Government Agencies as service or training equipment.